
Water Security InformationAMWA Publishes Emergency Response Case StudyMulti-agency Response to a Major Water Pipe Break: A Massachusetts Case Study and Evaluation is an important new security resource for the nation’s water utilities – an in-depth look at the Massachusetts Water Resources Authority (MWRA) response to a major pipe break in May 2010 involving more than two million people and thousands of large industrial users in 30 metropolitan Boston communities. The comprehensive review, co-sponsored by the Association of Metropolitan Water Agencies, WaterISAC and the Water Research Foundation, and funded through a grant from the Alfred P. Sloan Foundation, presents a solid example of the drinking water emergency response process and analyzes the challenges, successes and lessons related to the process.
On May 1, 2010, a 10-foot-diameter coupling broke loose near Shaft 5A of the MetroWest Water Supply Tunnel, a primary component of the MWRA system, releasing millions of gallons of water. Despite the magnitude of the situation, the utility was able to repair the broken pipe and restore full flow in less than two days. The case study evaluates activities including: recognizing status changes and activating the plan; staff mobilization; external communications; response and recovery actions; addressing health and safety issues; preserving stored water and identifying alternative water sources; performing emergency repairs; returning the system to normal levels; and evaluating the response and plan.
The report, produced by Stratus Consulting, incorporates assessment and analysis of the actions of MWRA and other state and local responders involved in the incident. It identifies areas where the responders acted successfully as well as areas where they encountered challenges, and provides valuable recommendations based on lessons learned.
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