In January, an update to the popular and widely used Effective Utility Management (EUM) Primer was issued by EPA, AMWA and other EUM collaborating organizations. The updated Primer incorporates changes made to the EUM framework in 2016 to reflect developments in the operating context of water sector utilities in the past decade. It provides water leaders with a common sense, replicable and proactive way to meet a broad range of complex challenges facing water utilities today. The utility leadership group that undertook the update included AMWA members John Sullivan of Boston Water and Sewer Commission, Kathryn Sorensen of Phoenix Water, Barry Gullet of Charlotte Water and Frank Roth of Albuquerque Bernalillo County Water Utility Authority.
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The EUM Primer is found online at www.amwa.net/effective-utility-management.