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Insight logoWelcome to INSIGHT: AMWA’s Utility Financial Information Resource

INSIGHT captures timely, relevant and authoritative data on the current water utility financial environment from participating member utilities and delivers that data in an Excel spreadsheet and via a user-friendly online dashboard.

The INSIGHT database is one of AMWA’s most valuable management tools for members, a goldmine of useful financial information that can be applied to both financial planning and communicating with key constituencies on financial issues.  Through the dashboard and Excel spreadsheet, participating members can compare their own data to that of other utilities in the areas of capital assets, CIP budgets, debt, rate structures, revenue sources, expense categories, affordability programs and much more.

A total of 109 AMWA member utilities completed the 2018 survey for the latest INSIGHT database update.  Results from biennial surveys since 2008 are also included in the database, so users can take advantage of a decade of trending data. Since only AMWA members completed in the surveys, the data reflects input only from metropolitan drinking water systems, allowing uniquely meaningful comparisons. 

2020 Survey

Finalization of the 2020 survey and analysis of the responses will take place in January 2021. Release of the new database and dashboard is set for February 2021, and a webinar on the survey results and use of the dashboard will be held in March.


The INSIGHT dashboard is an innovative data visualization tool that brings to life the wealth of intelligence gathered from the 2018 survey results, as well as data from past surveys for trending analyses. The dashboard allows members to produce colorful, exportable charts from 22 categories of data containing more than 100 metrics and to compare the data to their own utility’s survey results. New in 2019, the dashboard has the added power to filter data and perform analyses by state.  And, there’s even more useful data in the full Excel database described below.

Excel Database

The INSIGHT Excel database contains information gathered from 157 questions, capturing several hundred metrics. It contains all the data gathered in all six biennial surveys.

Download the INSIGHT Excel spreadsheet

Note: Members may not share the INSIGHT database outside their own organizations.

Analyses of the 2018 Data

General analyses of the 2018 data by Raftelis was published in the January-February 2019 issue of AMWA’s Water Utility Executive.

Image computer screens with mock charts showing

In February 2019, AMWA hosted an INSIGHT webinar: Water Utility Financial Trends and AMWA's INSIGHT Dashboard, presented by the Raftelis consultants who oversaw the survey and analyzed the resulting data.  The session covered the key findings and trends from the 2018 INSIGHT survey and new ways the dashboard can help with utility financial planning, reporting and management.


Not in the INSIGHT database?  Only AMWA member utilities that completed the 2018 survey have access to the dashboard and Excel database.

AMWA members that did not participate in the survey, but are interested in obtaining INSIGHT access should contact AMWA's Antoinette Barber about current options for survey participation.