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Insight logoWelcome to INSIGHT: AMWA’s Utility Financial Information Resource

INSIGHT captures timely, relevant and authoritative data on the current water utility financial environment from participating member utilities and delivers that data in an Excel spreadsheet and via a user-friendly online dashboard.

The INSIGHT database is one of AMWA’s most valuable management tools for members, a goldmine of useful financial information that can be applied to both financial planning and communicating with key constituencies on financial issues.  Through the dashboard and Excel spreadsheet, participating members can compare their own data to that of other utilities in the areas of capital assets, CIP budgets, debt, rate structures, revenue sources, expense categories, affordability programs and much more.

A total of 109 AMWA member utilities completed the 2018 survey for the latest INSIGHT database update.  Results from biennial surveys since 2008 are also included in the database, so users can take advantage of a decade of trending data. Since only AMWA members completed in the surveys, the data reflects input only from metropolitan drinking water systems, allowing uniquely meaningful comparisons. 

2020 Survey Now Underway – Deadline November 18

The seventh INSIGHT survey was launched the week of September 14, 2020, and the survey period will run until the deadline of November 18.

All AMWA members and affiliates were emailed a copy of the survey at the launch. Member utilities that completed the survey in the past received a form pre-populated with their most recent responses, so only items that have changed will need to be updated. New members and utilities that have never completed the survey received a blank survey form. To have a survey form resent, contact INSIGHT@amwa.net.

At the recommendation of AMWA’s Utility Management Committee, several pertinent questions on COVID-19-related financial impacts were added to the 2020 survey.

The quality and usefulness of the database relies on robust participation, so all AMWA members are strongly encouraged to complete the survey. Only survey participants will have access to the updated database and dashboard when it is released, along with a general analysis of the 2020 survey results, in early 2021.

Dashboard

The INSIGHT dashboard is an innovative data visualization tool that brings to life the wealth of intelligence gathered from the 2018 survey results, as well as data from past surveys for trending analyses. The dashboard allows members to produce colorful, exportable charts from 22 categories of data containing more than 100 metrics and to compare the data to their own utility’s survey results. New in 2019, the dashboard has the added power to filter data and perform analyses by state.  And, there’s even more useful data in the full Excel database described below.

Excel Database

The INSIGHT Excel database contains information gathered from 157 questions, capturing several hundred metrics. It contains all the data gathered in all six biennial surveys.

Download the INSIGHT Excel spreadsheet

Note: Members may not share the INSIGHT database outside their own organizations.

Analyses of the 2018 Data

General analyses of the 2018 data by Raftelis was published in the January-February 2019 issue of AMWA’s Water Utility Executive.

Webinar
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In February 2019, AMWA hosted an INSIGHT webinar: Water Utility Financial Trends and AMWA's INSIGHT Dashboard, presented by the Raftelis consultants who oversaw the survey and analyzed the resulting data.  The session covered the key findings and trends from the 2018 INSIGHT survey and new ways the dashboard can help with utility financial planning, reporting and management.

INSIGHT Access

Not in the INSIGHT database?  Only AMWA member utilities that completed the 2018 survey have access to the dashboard and Excel database.

AMWA members that did not participate in the survey, but are interested in obtaining INSIGHT access should contact AMWA's Carolyn Peterson about current options for survey participation.