Information Technology/GIS

This survey sought to learn about software that other utilities use for administrative tasks, specifically: how other utilities manage and track project specifications; platforms to store and organ

This survey sought to learn of the experiences and expertise of fellow utilities who have or are integrating their OT and IT functions/departments.

This survey sought to learn how utility systems handle water outage management, mobile dispatching, and leak reporting/data collection.

This survey was used to query member utilities concerning the financial software and vendors currently in use.

This survey sought information regarding potential technology applications to create, organize, document, update, review and write workflow processes

The survey sought to learn if billing software costs were in line with other utility providers, and concurrently to learn the cost of implementation of a new system.  

The survey sought responses from AMWA members on their experiences with the use of consultants/cybersecurity firms in cybersecurity assessment and policy creation.