Knoxville Utilities Board
2024 Environmental Justice and Equity Award
Knoxville Utilities Board (KUB) is dedicated to diversity, equity, and inclusion, integrating these values alongside environmental justice (EJ) principles into its operations for 468,000 customers. KUB has established pillars to enhance its EJ initiatives, including community engagement through partnerships and outreach, delivering high-quality services tailored to individual needs, and supporting Minority and Women Business Enterprises. The utility also focuses on employee satisfaction, growth, and retention while building a diverse workforce. This commitment to equity ensures that KUB serves all community members fairly while promoting a sustainable future.
Dallas Water Utilities
2023 Environmental Justice and Equity Award
Dallas Water Utilities (DWU) serves the City of Dallas, the ninth largest city in the country, and its 26 neighboring cities and districts. With a 2.6 million population service area, DWU funds and advances projects and programs included in the City’s Racial Equity Plan and equity measures, such as providing occupied, unserved communities with water and wastewater consistent with the City’s Comprehensive Housing Policy. DWU’s Fiscal Year (FY) 2023-24 budget advances the Unserved Areas program to increase equity across its water and wastewater systems and provide service to all residents. The funding has been increased by $31 million to expedite the delivery of the Unserved Areas program from 10 years to three to four years. DWU partners with state and national organizations to highlight its environmental justice and equity efforts.
Norfolk Department of Utilities
2023 Environmental Justice and Equity Award
The City of Norfolk Department of Utilities, the second-largest water agency in Virginia, provides award-winning water and wastewater services to nearly one million consumers. The department incorporates environmental justice and equity throughout its operations, using diverse mechanisms and efforts. Integral to the department’s environmental justice and equity successes are the development of a highly engaged Outreach Committee, the establishment of online applications for various services, top-ranked regional bill assistance funds, and the mitigation of over 200,000 pounds of invasive plant life from its watershed. To help vulnerable populations eliminate barriers to access to clean water and wastewater services, the utility researches, applies for and advances assistance programs for low-income households.
Pittsburgh Water and Sewer Authority
2023 Environmental Justice and Equity Award
Pittsburgh Water and Sewer Authority (PWSA) developed a network of equitable policies that make lead line replacement and lead-safe resources affordable and accessible for every customer, regardless of background or economic status. Calling upon guidance from its Lead Advisory Committee, comprised of local experts and community advocates, PWSA has created a prioritization model to ensure the most at-risk populations receive free lead service line replacements first. Prioritization factors include concentrations of persons of childbearing age, children under six, income, Environmental Justice Mapping data, and the prevalence of lead service lines in a neighborhood. Today, PWSA is more than halfway to its goal of replacing all public lead lines and has replaced thousands of privately owned lines at no cost.
Valley Water
2023 Environmental Justice and Equity Award
Valley Water, the largest multipurpose water supply and special district in California, has a long history of serving its community equitably to ensure access to safe, clean water, flood protection, and environmental stewardship for all. The utility’s unique structure enables a comprehensive regional approach to water resources management and stewardship that centers environmental justice (EJ) in planning and service delivery. Valley Water’s Board of Directors adopted EJ guidelines into its Governance Policies in February 2021, setting the tone and promoting EJ alignment throughout the agency. Resulting initiatives include the Water Rates Assistance Program to provide financial assistance to low-income families struggling to pay their water bills, the Balancing Act tool to enable direct public input into their budget process, and the tribal liaison function.
Washington Suburban and Sanitary Commission (WSSC)
2023 Environmental Justice and Equity Award
WSSC Water, Maryland’s largest water utility, focuses on diversity, equity, inclusion, and environmental justice (DEI&EJ) to ensure the system operates as an anchor institution in the communities in which it serves. Through its internal and external programs, initiatives, and practices, WSSC Water guarantees that DEI&EJ efforts are weaved throughout the system to ensure sustainable measures during and beyond the current leadership’s tenure. WSSC Water’s DEI&EJ focus areas include its employees (Team H2O), community and stakeholder engagement, supplier diversity through minority and small local business enterprises, public health, equitable and environmentally just operations, investigations and resolution of equal opportunity issues, and capital improvement planning and prioritization.