Knoxville Utilities Board
2021 Sustainable Water Utility Management Award
Knoxville Utilities Board is the first-time winner of the Sustainable Water Utility Management Award. Knoxville Utilities Board makes the right investments in its utility systems and develops and promotes environmentally sustainable initiatives within its operations and through its programs. The utility participates in Green Invest, the City of Knoxville Mayor’s Climate Council, and the Water Quality Forum to continuously improve its commitment to environmental stewardship and protection of local water sources. KUB’s sound financial structure and management ensure al sustainability initiatives are well-funded and balanced annually.
Denver Water
2021 Sustainable Water Utility Management Award
Denver Water is a second time sustainable award winner. The utility strives to improve operations and protect its surrounding ecosystems and communities. The utility has formal goals to reduce carbon emissions, improve energy use to maintain net-energy neutrality, expand renewable energy resources, and improve green infrastructure. Denver Water has undertaken one of the largest public health initiatives in its history, a 15-year planned effort to replace 64,000 to 84,000 decades-old lead service lines owned by its customers. The utility also partners with government agencies to maintain and improve the burned areas of priority watersheds, including planting more than a million trees.
South Central Connecticut Regional Water Authority
2020 Sustainable Water Utility Management Award
South Central Connecticut Regional Water Authority (RWA) is focused on the long-term economic viability of its company, resources, and region. Periodic studies ensure its rates reflect the true cost of water and remain affordable. Internally generated funds finance the capital program and increase discretionary reserves. To preserve and protect the natural environment, RWA has robust land and water management programs, has reduced its energy use using renewable energy sources, and diverts hundreds of tons of treatment residuals from landfill disposal. Its education program provides free, hands-on programs to local schools, and its recreation program provides access to nine recreation areas.
Peace River Manasota Regional Water Supply Authority
2020 Sustainable Water Utility Management Award
Peace River Manasota Regional Water Supply Authority created a reliable, sustainable, and affordable water supply in southwest Florida and provides the infrastructure for business development and economic growth. Through partnerships the Authority invested in alternative water supply (AWS) and interconnecting the major water supply systems. The utility is a model in AWS development, implementing surface water storage by off-stream reservoirs and aquifer storage and recovery systems. Limiting water withdrawal to occur only during high flow periods provides the sustainability of the downstream estuary and Charlotte Harbor while meeting demands for public water supply.
New York City Department of Environmental Protection
2020 Sustainable Water Utility Management Award
New York City Department of Environmental Protection (DEP) achieved progress in a broad range of sustainability-related factors, including: receiving a 10-year filtration avoidance determination for drinking water from the EPA in 2017, building the largest green infrastructure program in the country with over 10,000 assets spread across the city, achieving Envision and LEED certifications for multiple projects, and launching innovative and impactful rate payer assistance programs. DEP approaches these achievements with triple bottom line thinking that assesses and seeks to maximize the utility’s priorities of protecting health and the environment, supporting its constituents and communities, and benefitting the economy.
KC Water
2020 Sustainable Water Utility Management Award
KC Water implements sustainable management using green infrastructure solutions whenever possible as part of a 25-year, $5 billion program to mitigate adverse effects of its combined sewer system. The utility’s aggressive asset management program minimizes the cost and maximizes the benefit of infrastructure investments. KC Water relies on climate studies and other research to drive planning and execution of short-term operations and maintenance and long-term capital improvement programs, serving both immediate needs and generational impact. These initiatives have also saved treatment costs, delayed or avoided additional water and wastewater treatment expansion, and minimized risks to the water supply.
Greenville Water
2020 Sustainable Water Utility Management Award
Greenville Water had the foresight to purchase watersheds in a high rainfall area, construct dams to develop reservoirs at favorable hydraulic gradients, and limit the access to its watersheds, ensuring a sustainable water supply for the next 100 years. The utility maintains a AAA financial rating from all three major rating agencies and a financial plan that supports daily operational needs and meets required debt services. Its asset management program promotes the continuous improvement of business processes, and its business services model optimizes employee efficiencies to benefit customers and billing partners. A robust watershed management plan supports resource management through strategic planning and partnership efforts.
El Paso Water
2020 Sustainable Water Utility Management Award
The El Paso Water (EPWater) strategic plan objectives include strengthening financial viability, improving land and water management, increasing innovative solutions, and strengthening stakeholder partnerships. Its financial management is consistently recognized for its bond ratings, debt service, audits, budgets, and pricing structures. EPWater has developed aquifer storage and recovery, desalination, and future advanced water purification and importation projects, which contribute to a diversified water portfolio. Investments in flood control, water conservation, and open space preservation make EPWater a leader in environmental stewardship. The utility engages the community through payment assistance programs to help low-income seniors and low-income families financially impacted by COVID-19.
Contra Costa Water District
2020 Sustainable Water Utility Management Award
Contra Costa Water District (CCWD) is a state-wide leader in water affairs with a focus on preserving Delta water quality and developing regional water supply reliability. CCWD is committed to balancing operational expenditures, revenues, and debt service while investing in infrastructure assets; controlling operations and maintenance expenditures, while increasing water quality and customer service levels. The utility incorporates climate change considerations and resiliency into long-term planning, addressing vulnerabilities and investing in improvements that will increase sustainability. It has made significant investments in water use efficiency projects that have reduced total water use by over 30 percent since the late 1980s.
Charleston Water System
2020 Sustainable Water Utility Management Award
Charleston Water System (CWS) established capital planning programs that ensure water and wastewater capacity, fire protection, and environmental and regulatory compliance requirements are fully met. It is the first combined utility in the U.S. registered in conformance with the Environmental Management System standards of ISO 14001. A dedicated source water manager maintains source water infrastructure, works with watershed stakeholders to address water quality and quantity concerns, and develops a source water protection plan. The CWS low-income assistance initiative supports customers in need through the Palmetto Community Action Partnership, and creation of a Citizens Academy program enhances customer education and engagement.
Anaheim Public Utilities
2020 Sustainable Water Utility Management Award
Anaheim Public Utilities (APU) continues to achieve financial effectiveness by maintaining robust liquidity, minimizing long-term obligation, offering affordable and competitive rates in the face of COVID-19 pandemic challenges and rising water supply costs. APU employs data analytics to optimize decision-making, organizational performance, and capital project investments. The utility invested over $67 million in capital improvement projects to support long-term water system sustainability. APU consistently focuses on assisting customers and partnering with them to help the community prosper. Through rebate and incentive programs, Anaheim also achieved a 30 percent per capita water use reduction in 2020.
Orange Water and Sewer Authority
2014 Sustainable Water Utility Management Award
Orange Water and Sewer Authority’s aggressive water conservation program and implementation of a reclaimed water system have reduced the community’s risk of droughts, enabled the utility to defer expensive capacity expansion projects, improved its water supply resiliency and redundancy, and reduced its energy use and carbon footprint. Efficiency improvements have been implemented throughout the organization following treatment process optimization studies, business process reviews and deployment of information technology solutions. A comprehensive asset management program provides timely, accurate information on which to base important investment decisions, and comprehensive watershed management plans protect the quality of water supplies.