This survey sought information concerning surveys conducted by member utilities in order to develop a comparison to peer utilities, as well as to establish a baseline against which to measure futur
This survey sought to obtain information about utilities’ learning management systems, maintenance training programs, and meter service training programs.
The survey sought to learn how utilities meet the challenge of transferring and managing institutional knowledge of processes, technology, and relationships as employees transitio
This survey sought to learn other utility's plans for or barriers to implementing COVID-19 vaccination policies, as well as implementing telecommuting programs as a result of the ongoing pandemic.