A collaborative effort between AMWA and the Association of Metropolitan Sewerage Agencies (AMSA), this 2004 publication examines the increasing demand for qualified, skilled employees increasing while the supply for these resources is decreasing. What began initially as a gradual change has accelerated in recent years. What is the change and what is causing the change? What happens when a keystone worker, or a slew of workers, leaves? The workforce is gradually reaching retirement age and utilities are offering incentives to their staff to take early retirement. As the workforce retires and leaves the public sector, the staff take along a remarkable wealth of operational and maintenance knowledge and information. How can your utility compete?
$35 per copy.